Good news for Microsoft Surface fans.
A survey done by J.D Power, the rating firm said in its latest tablet survey that the idea of a 2-in-1 device is far from dead. Customer satisfaction for hybrid devices is 11 points higher than tablets.
This news comes a week after my two part articles on the Surface and iPad, do check them out here, Part 1 and Part 2, where I described how important a hybrid or 2-in1 devices have become overtime, and the champion in this segment is the Surface Pro.
In the overall tablet satisfactory index, Apple tops with 830 points out of 1,000 as seen below. We know, the tablet offered by Apple is iPad and iPad Pro. Surprisingly, but, not so surprisingly Microsoft’s Surface Pro (considered to be tablet/laptop) comes just a point below to 829. That is big news for Panos Panay (the mastermind behind Surface series, in the picture above).
Surface Pro and RT was first introduced in 2012 along with Windows 8 and in just five years it tops the likes of Samsung, HP and even Amazon (with their Kindles and Fire tablets) who have all been there in tablet market since iPad, it is something Panos and team, and of course Microsoft should be proud of.
Coming third, is Samsung, followed by Amazon, HP, LG, Acer and Asus.
Panos also tweeted yesterday congratulating the team.
That’s all for now folks.